Privacy PolicyAt Happy Tails, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our dog walking services.1. Information We CollectWe collect both personal and non-personal information to provide you with the best service possible. This information may be collected through our website, phone calls, or in-person interactions.Personal Information- Contact Details: Name, email address, phone number, and address.
- Pet Information: Details about your dog, including breed, age, medical history, and preferences for walking.
- Payment Information: Credit card information, billing address, and any other payment-related details necessary to process your payments.
Non-Personal Information- Website Usage Data: Data regarding how you interact with our website, including pages viewed, time spent on the site, and general browsing behavior.
- Device Information: Details about the device you use to access our services, including IP address, browser type, and operating system.
2. How We Use Your InformationWe use the information we collect to provide, improve, and personalize our dog walking services. The ways in which we use your data include:Service Delivery- To provide dog walking services, including scheduling and communication about appointments.
- To respond to inquiries and provide customer support.
Communication- To send you updates regarding your dog walking sessions, changes in scheduling, or promotions and offers that may interest you.
- To maintain communication about your dog's well-being and provide any necessary updates.
Payment Processing- To securely process your payments and manage your subscription (if applicable).
Improvement of Services- To enhance our website and services based on your feedback and usage patterns.
3. Sharing Your InformationWe respect your privacy and do not sell or rent your personal data. However, there are certain situations in which we may share your information:Service ProvidersWe may share your information with trusted third-party service providers who assist in operating our website or delivering services. These may include payment processors, email providers, or other vendors necessary for service delivery.Legal ComplianceWe may disclose your personal data if required by law, or to comply with a legal process such as a court order or government investigation.4. Data RetentionWe retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. After this period, your data will either be deleted or anonymized. If you request deletion of your data, we will comply in accordance with applicable laws.5. SecurityWe employ a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and regular security audits.6. Cookies and Tracking TechnologiesWe use cookies and similar tracking technologies to enhance your experience on our website. These technologies allow us to remember your preferences, analyze website traffic, and improve our services.You can control your cookie preferences by adjusting your browser settings, but disabling cookies may limit your ability to use some parts of our website.7. Your RightsYou have the following rights in relation to your personal information:- Access: You can request a copy of the information we hold about you.
- Correction: If your data is incorrect, you have the right to request its correction.
- Deletion: You may request that we delete your personal data.
- Opt-out: You can opt-out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.
8. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.9. Contact UsIf you have any questions or concerns regarding this Privacy Policy, please contact us:- Email: [email protected]
- Happy Tails Dog Walking Service, 49 Paws Avenue, London, W1T 3AB, United Kingdom
We are committed to ensuring that your personal information is handled securely and responsibly.By using our dog walking services, you agree to the terms outlined in this Privacy Policy. Thank you for trusting us with your dog's care! 